DepEd to hire public assistance coordinators
The Department of Education (DepEd) will be designating public assistance coordinators (PACs) in all its offices across the country to improve frontline services and offer seamless help, .
Based on DepEd Memorandum 46, PACs will be designated in all their regional and school division offices for a faster resolution of problems.
The DepEd noted it needs more personnel for the said position.
“The Department is currently requesting for additional workforce to reinforce public assistance in DepEd offices. In the interim, the field offices are requested to designate a Public Assistance Coordinator (PAC),” It said.
PACs are expected to work in coordination with DepEd’s Public Assistance Action Center and the DepEd Central Office.
PACs will be also tasked to respond to concerns and inquiries raised via the 8888 Hotline, as well as the Contact Center ng Bayan.
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